Patrick Markham Computer Repair and Maintenance to your home or office in the Lincoln area.


Friendly PC Support at your own desk in Lincolnshire

- Frequently Asked Questions -
 

How much do you charge?
34.00 per hour. (Compare that with 50p/min or 1/min help lines where you get no one on site!)

What if it only takes half an hour?
The minimum charge is one hour.  Charging is then made in half hour intervals.

*No Fix, No Fee?
That's right.  Here's how it works...
You are only charged if we are able to provide a fix. 
If we don't know how to fix your PC then you wont be charged a penny.  Not even for the callout.
If we are able to diagnose and fix the problem but you choose not to go ahead with the work, then you will still be charged. 
The No Fix No Fee policy does not apply to virus or spyware problems.

Is there a callout fee?
No.  You only pay for our time on site.

What are the terms for payment?
We accept cash, cheques, credit & debit cards and Paypal. 
pay here
Payment is due at the end of the engineer's visit unless otherwise agreed.

Patrick Markham PC Repairs accepts PayPalPatrick Markham Computer Repairs accepts VisaPatrick Markham Computer Maintenance accepts Mastercard Patrick Markham PC Repairs accepts PayPal CreditCard as a method of paymentPatrick Markham PC Repairs even accepts American Express as a form of paymentPatrick Markham PC Repairs accepts  SwitchPatrick Markham PC Repairs accepts Solo cards as a method of paymentPatrick Markham PC Repairs accepts Visa DeltaPatrick Markham Computer Repairs accepts Visa Electron

Do I have to bring my PC to you?
No.  We will visit your home or office and fix the PC on site.  It may occasionally be beneficial for us to bring your PC back to our workshop and we will then deliver it back to you.

What areas do you cover?
We are based in Lincoln, Lincolnshire.  We will cover surrounding villages anywhere within a 30 mile radius of the city centre.

 

Are you qualified?
Patrick is a certified hardware engineer and has been trained in the repair and upgrade of desktops and laptops.  Patrick has several years experience in the IT industry specialising in PC hardware and software repair and support.  His BA (hons) degree specialised in End User Support.  Patrick began his home visit business in 2002.

Do you support Macs?
Yes!  We now have a dedicated Mac engineer that specialises in all things Apple including iPhone configuration.

Do you repair laptops?
We fix software related problems on laptops.  For hardware problems we recommend that you contact a laptop specialist or your laptop manufacturer.

Do you repair printers?
We carry out software related repairs to printers - driver and/or installation problems, however, we do not repair printer hardware or mechanical failures.  We can supply new printers (which is much more economical that repairing them!)

You don't answer your phone!
Sorry, I don't employ call centre staff (that's how we keep our prices so low!) so if I am unable to answer your call PLEASE leave a message.  I will get back to you as soon as I'm available.

What do you look like?
Oh, okay... here's a photo!

Here's some FREE advice!
Write our phone number down now.  You wont be able to access this website when your computer crashes!    0773 9898 007

 

Contact us for an appointment
email:
pcsupport@patrickmarkham.com
telephone: 01522 522715 / 07739 898007

 
 

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